Website Accessibility Statement

At Physicians Research Group (PRG), we are committed to providing an accessible and inclusive digital experience for all users, including individuals with disabilities. We recognize that some users may access our website using assistive technologies, such as screen readers, closed captioning, transcripts, text resizing tools, and other auxiliary aids.

While we strive to make our website accessible to all, we acknowledge that some content may present challenges for certain users. Below, we provide details on how we support accessibility, how users can report difficulties, alternative ways to access our information, and how we plan to enhance accessibility in the future.

1. Our Commitment to Accessibility

PRG is actively working to ensure that our website complies with Web Content Accessibility Guidelines (WCAG) 2.0/2.1 AA standards. We are continually assessing and improving the usability of our site with the assistance of accessibility experts.

If you experience any accessibility barriers while using our website, please let us know so we can address and resolve the issue.

2. How to Contact Us for Accessibility Assistance

If you encounter any challenges while using our website, we encourage you to reach out. We are happy to provide alternative ways to access the information you need.

📞 Phone: 800-774-1534
📧 Email: [email protected]
📍 Mailing Address: Physicians Research Group, 1351 N Alma School Road, Suite 250, Chandler, AZ 85224

Please Include the Following Information in Your Request:

  • Your Name

  • Your Contact Information (Phone/Email)

  • Date and Time of the Issue

  • Webpage or URL Where the Issue Occurred

  • Details of the Accessibility Challenge You Experienced

  • Any Error Messages (if applicable)

We are committed to responding within two (2) business days and providing an alternative way to access the requested information.

3. Ongoing Web Accessibility Efforts

PRG understands the importance of continuous improvements to website accessibility. We are currently:
✅ Conducting regular accessibility audits to identify and correct barriers.
✅ Working with web accessibility specialists to ensure compliance with WCAG guidelines.
✅ Implementing user feedback to enhance accessibility and usability.
✅ Ensuring that alternative options (such as phone or email assistance) are available for any content that is not fully accessible.

If you notice any accessibility challenges, please contact us, and we will work to resolve the issue.

4. Accessibility Features and Recommendations

We provide various accessibility options to improve your browsing experience, including:

Closed Captioning & Transcripts

We offer closed captioning for video content we provide on our website, to assist individuals who are deaf or hard of hearing. You can turn captions on through YouTube and Vimeo settings. If you require a written transcript for any video content, please request one by contacting us. We will provide transcripts within 3-5 business days free of charge.

📞 Phone: 800-774-1534
📧 Email: [email protected]

Adjusting Text Size and Display Settings

You can increase text size, zoom in, or change font styles for better readability based on your browser:
🔹 Firefox – Click here to adjust text and zoom settings
🔹 Google Chrome – Click here to adjust text and zoom settings
🔹 Safari – Click here to adjust text and zoom settings
🔹 Microsoft Edge – Click here to adjust text and zoom settings

Screen Reader Tools

Our website is compatible with popular screen reader software to assist visually impaired users. If you use a screen reader, you may find the following tools helpful:

If any documents or materials on our website are not compatible with screen reader software, PRG offers an alternative option. Upon request, we will read the document aloud or provide an accessible version within five (5) business days.

📞 Phone: 800-774-1534
📧 Email: [email protected]

Website Navigation & Keyboard Shortcuts

For users who rely on keyboard navigation, here are some useful shortcuts:

✔ Incremental Search – Press Ctrl + F (Windows) or Command + F (Mac) to search for text on a webpage.
✔ Spatial Navigation – Use the Tab key to move between interactive elements. Press Shift + Tab to go backward.
✔ Caret Navigation (Firefox & Internet Explorer) – Press F7 to navigate webpages using your keyboard’s arrow keys.
✔ Page Scrolling – Use the Spacebar to move down a page and Shift + Spacebar to move up.

For a full list of browser shortcuts:
🔹 Google Chrome Shortcuts – View here
🔹 Mozilla Firefox Shortcuts – View here
🔹 Safari Shortcuts – View here
🔹 Microsoft Edge Shortcuts – View here

Operating System Accessibility Tools

Each operating system provides built-in accessibility features that may improve your web experience:
💻 Windows Accessibility Tools – Learn more
🍏 Mac OS/iOS Accessibility Features – Learn more
📱 Android Accessibility Features – Learn more

5. Disclaimer & Third-Party Links

This website may include links to external websites, tools, or resources that are not affiliated with Physicians Research Group. While we strive to ensure accessibility across our platform, we cannot guarantee the accessibility of third-party content. Users should refer to the accessibility policies of those websites for more details.

6. Commitment to Continuous Improvement

PRG is dedicated to enhancing accessibility and making our website a seamless experience for all users. If you have any feedback, concerns, or suggestions regarding website accessibility, we encourage you to reach out.

📞 Phone: 800-774-1534
📧 Email: [email protected]
📍 Mailing Address: Physicians Research Group, 1351 N Alma School Road, Suite 250, Chandler, AZ 85224

We appreciate your input as we continue working towards a fully accessible website experience for all.